Customer Service Representative - State Farm Agent Team Member
Full Time • Chippewa Falls, WI
Responsive recruiter
ROLE DESCRIPTION:
Chippewa Falls is a great community to work in! Come join our team.
As a Customer Service Representative - State Farm Agent Team Member with Jeff Flaig Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
As a Customer Service Representative - State Farm Agent Team Member with Jeff Flaig Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Detail oriented and able to multitask
- Communication and interpersonal skills.
- Excellent communication skills to assist customers and coordinate with other agency team members.
- Proactive in problem solving.
- Must pass a criminal and financial background check
Benefits:
- Valuable career-building experience
- Growth potential/Opportunity for advancement within my office
- Hourly pay plus commission/bonus
- Simple IRA
- Paid time off
- License reimbursement
PAY RANGE:
- $19-$25 per hour range depending on if you have a license or prior insurance experience
Compensation: $19.00 - $25.00 per hour
We're Hiring!
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Jeff Flaig - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Chippewa Falls.
- Our office is open 8:30 am to 5:00 pm.
- I have been a State Farm agent since 1988.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none